Privacy Policy – Pro Ride Limo

At Pro Ride Limo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, book our services, or communicate with us.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Pickup and drop-off locations

  • Travel details and service preferences

Business Information (Corporate Clients)

  • Company name

  • Billing contact information

  • Corporate account details

  • Authorized traveler information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process reservations and payments

  • Provide transportation services

  • Communicate booking confirmations, updates, and service-related messages

  • Manage corporate accounts and billing

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Payment Security

All payment transactions are processed through secure, encrypted third-party payment processors. Pro Ride Limo does not store full credit card numbers on its servers.

Sharing of Information

We may share information only when necessary:

  • With chauffeurs and dispatchers to fulfill your service

  • With trusted third-party vendors (payment processors, booking systems) solely to operate our business

  • When required by law, legal process, or governmental request

  • To protect the rights, safety, or property of Pro Ride Limo, our clients, or others

All partners are required to maintain confidentiality and data protection standards.

Corporate Accounts

For corporate clients, information may be shared internally with authorized company contacts for billing, reporting, and service coordination. Corporate account data is handled with strict confidentiality.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze traffic and usage trends

  • Improve performance and user experience

You may adjust your browser settings to disable cookies; however, some features of the website may not function properly.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal, tax, or regulatory requirements

  • Resolve disputes or enforce agreements

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we continuously work to protect your data.

Your Rights & Choices

You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of data where legally permissible

  • Opt out of non-essential communications

Requests can be made by contacting us directly.

Children’s Privacy

Pro Ride Limo does not knowingly collect personal information from individuals under the age of 13. If such information is discovered, it will be deleted promptly.

Third-Party Links

Our website may contain links to third-party websites. Pro Ride Limo is not responsible for the privacy practices or content of those external sites.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Pro Ride Limo
Phone: +1 (800) 494-3894
Email: info@proridelimo.com