Privacy Policy – Pro Ride Limo
At Pro Ride Limo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, book our services, or communicate with us.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Billing and payment details
Pickup and drop-off locations
Travel details and service preferences
Business Information (Corporate Clients)
Company name
Billing contact information
Corporate account details
Authorized traveler information
Technical Information
IP address
Browser type
Device information
Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
Process reservations and payments
Provide transportation services
Communicate booking confirmations, updates, and service-related messages
Manage corporate accounts and billing
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
Payment Security
All payment transactions are processed through secure, encrypted third-party payment processors. Pro Ride Limo does not store full credit card numbers on its servers.
Sharing of Information
We may share information only when necessary:
With chauffeurs and dispatchers to fulfill your service
With trusted third-party vendors (payment processors, booking systems) solely to operate our business
When required by law, legal process, or governmental request
To protect the rights, safety, or property of Pro Ride Limo, our clients, or others
All partners are required to maintain confidentiality and data protection standards.
Corporate Accounts
For corporate clients, information may be shared internally with authorized company contacts for billing, reporting, and service coordination. Corporate account data is handled with strict confidentiality.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance website functionality
Analyze traffic and usage trends
Improve performance and user experience
You may adjust your browser settings to disable cookies; however, some features of the website may not function properly.
Data Retention
We retain personal information only as long as necessary to:
Provide services
Meet legal, tax, or regulatory requirements
Resolve disputes or enforce agreements
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we continuously work to protect your data.
Your Rights & Choices
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of data where legally permissible
Opt out of non-essential communications
Requests can be made by contacting us directly.
Children’s Privacy
Pro Ride Limo does not knowingly collect personal information from individuals under the age of 13. If such information is discovered, it will be deleted promptly.
Third-Party Links
Our website may contain links to third-party websites. Pro Ride Limo is not responsible for the privacy practices or content of those external sites.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Pro Ride Limo
Phone: +1 (800) 494-3894
Email: info@proridelimo.com